FRAPORT AG SUCCESS STORY OF A CUSTOMER PROJECT
Efficient processes and error-free results are of particular importance in Human Capital Management. Moreover, data protection and security play a distinguished role in human resources due to person-related data. Uncertainties due to the missing traceability of changes complicate personnel work, create high manual efforts and are unforgivable errors in payroll accounting. Errors employers cannot and must not afford. “In the same way as we ensure safe flight operations, we must, of course, ensure high-quality payroll accounting, since this also means gaining the trust of our staff,” says Werner Erbes, SAP HCM Product Manager at Fraport AG.
INDUSTRY
Airport operators
COMPANY
20,000 EMP
Headquarters: Frankfurt on the Main
CAPACITIES
168 millions of passengers (2023)
1.8 million tons of freight (2023)
TARGET
Assurance of high-quality payroll accounting
CHALLENGES
- Complexity due to various groups of employees and company agreements
- The diversity of different groups of employees needs to be mapped and the corresponding payrolls run in the HCM system
- 17,000 employees from 14 group companies distributed to two clients
- Ongoing changes from different areas are to be implemented in such a way that the requirements applying to a limited group of persons will have no effect on other areas
- Protection of sensitive employee data to be in compliance with data protection and audit-compliant
- Missing transparency and traceability of changes
- It must be possible to execute tests in anonymized form
SOLUTION AND CUSTOMER BENEFITS
- High-quality payroll accounting
- Transparency and traceability of changes to schemas and rules
- Tests can already be executed at an early stage with the required quality considering the data protection in the development system in order to recognize potential sources of error
- Changes made in cooperation with external service providers can be recognized at any time
- FIS/hrd adjustments by Fraport are possible
- High data quality saves time, reduces the workload of those responsible in the HR and IT departments and ensures a high-quality, secure and efficient management of HR systems
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FRAPORT AG
Fraport AG headquartered in Frankfurt on the Main is the operating company of Airport Frankfurt, the largest German airport, and, at the same time, the largest airport operator in Germany. In volume terms: 30 airports worldwide, approx. 20,000 employees, 14,000 of which working at the Frankfurt location, about 168 millions of passengers in 2023, almost 60 millions of which having flown via Frankfurt. In addition, Fraport is also the largest cargo hub in Europe and carried over 1.8 million tons of freight in 2023. In 2022, the sales volume amounted to 3.2 billion Euro. The core business focuses on air traffic management, which requires a high level of security and reliability.
Easy implementation of FIS/hrd for safe payroll accounting AUDIT-PROOF AND IN COMPLIANCE WITH DATA PROTECTION
The implementation of FIS/hrd includes the delivery of transporters that can easily be imported into the system. “The FIS support was very good, in particular when we started the new client. We were given training materials for an introduction to the system as well as excellent support, even if we got stuck and did not know how to continue”, Erbes confirms.
High data quality saves time, reduces the workload of those responsible in the HR and IT departments and, in this way, ensures a high-quality, secure and efficient management of HR systems. SAP HRM is the perfect solution for meeting all HR requirements. The FIS/hrd tools complement the standard version of the tool fully integrated in the SAP system to fully ensure the reliability and security of this data.
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Tanja Kohl
Global Account Manager
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