Pascoe pharmazeutische Präparate GmbH SUCCESS STORY OF A CUSTOMER PROJECT
The sale of digital products does not only enable additional sales growth but also presents new technological and organizational challenges to companies. Processes need to be time-saving and efficient, such as the listing of a large quantity of products or smooth payment processing.
Natural medicine manufacturer Pascoe has successfully simplified and optimized its marketplace processes by using FIS/TradeFlex. The connection of SAP and marketplace business automates almost all processes. Sales to EU countries are facilitated as well: FIS/TradeFlex provides support for the compliance with the tax reform of the one-stop shop.
INDUSTRY
Natural medicine manufacturer
ENTERPRISE
Location: Gießen
TARGET
Increased sales abroad
TECHNOLOGY
FIS/TradeFlex
CHALLENGES
- No marketplace connection to the SAP ERP system
- Independent systems
- Manual efforts due to merging and comparing the respective systems
- Lengthy process with increasing order volumes
- Target: automated processing and clearly arranged presentation of the marketplace sales as well as automated comparison and update of the respective payments including fees
SOLUTION AND CUSTOMER BENEFITS
- Implementation of FIS/TradeFlex as a middleware for connecting online marketplaces
- Connection of the existing SAP system landscape with marketplace business
- Automated product listing
- Automated posting in SAP
- Automated delivery and invoicing
- Support for the implementation of the one-stop shop law with regard to uncomplicated EU sales based on tax law
Pascoe pharmazeutische Präparate GmbH
Pascoe pharmazeutische Präparate GmbH is a family-owned company in its third generation and located in Gießen. The Hessian natural medicine manufacturer, founded in 1895, currently employs almost 200 persons in Germany, Canada, Austria, Slovakia, the Czech Republic and Great Britain. The company researches, develops and produces its herbal medicines, vitamin products, homeopathic complex remedies, food supplements and natural cosmetics “made in Germany” and exports them afterwards to more than 30 countries worldwide.
Rapid invoice processing PAYMENT SETTLEMENT MADE EASY
Compared with the previous manual Excel way of working, the sales transmitted by the marketplace are now automatically posted in SAP, delivered and invoiced. Once the incoming payment has been confirmed by the marketplace, the invoices will automatically be settled. Moreover, the fees, commissions and shipping costs are mostly updated automatically. This ensures a fully automated and precise assignment of the general overview provided by the marketplace and its transparent display in line items. FIS/TradeFlex transmits all this data to the SAP system fully automated in the background.
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Julia Bezold
Specialized Sales CX
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