Re-In Retail International GmbH SUCCESS STORY OF A CUSTOMER PROJECT
Already today, customers use online marketplaces for their product search much more often than search engines. The potential is tremendous and the increasing success confronts trading companies with the great challenge of a fast, efficient and centrally acting sales process.
By using the FIS/TradeFlex solution, Re-In can now do completely without in-house developments for marketplace connection. As a central middleware, FIS/TradeFlex handles all sales processes automatically and fully integrated in SAP. Manual effort, error rates and costs can be reduced and the overall efficiency of the marketplace business increased significantly.
INDUSTRY
Online trade focusing on consumer electronics, domestic appliances, model making, technology
ENTERPRISE
Location: Nuremberg
TARGET
Connection of further marketplaces
TECHNOLOGY
FIS/TradeFlex
CHALLENGES
- Direct connection of marketplaces via SAP standard processes
- Enormous development and support capacities by in-house development of interfaces
- Without interfaces, a direct information flow cannot be guaranteed either
- Target: automatically handle sales processes for further marketplaces without additional developer resources
OLUTION AND CUSTOMER BENEFITS
- Central middleware handles all sales processes automatically and fully integrated in SAP
- Marketplace connection can do completely without in-house developments
- Enterprise does not have to worry about mappings and develop APIs
- Manual effort, error rates and costs can be reduced and the overall efficiency of the marketplace business increased significantly
Re-In Retail International GmbH
Re-In Retail International GmbH has been successfully concentrating on online trading since 2008 and distributes its extensive product range via various online shops. These include a wide range of products from the fields of consumer electronics, domestic appliances, model making & technology.
Smart functions for even more efficiency AUTOMATED CLEARING OF OPEN ITEMS AND DELIVERY BLOCK
Re-In’s SAP system is connected to the Fnac marketplace via the cloud-based FIS/TradeFlex middleware. Here, FIS/TradeFlex acts as an interface between marketplace and SAP system and controls all occurring sales processes. A particularly smart feature is the integration of a delivery block. In the first step, an order gets this block after it has been picked up from the marketplace. “Worklists” enable efficient time control of the outstanding tasks of an order so that the system knows exactly which and where information still needs to be transferred. Further subsequent processes are connected, such as delivery and billing document up to the receipt of returns in SAP, which also run completely automatically due to the APIs.
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Julia Bezold
Specialized Sales CX
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