RI-Solution GmbH SUCCESS STORY OF A CUSTOMER PROJECT
Master data is part of a company’s DNA. If the basic information on business partners, articles and prices is erroneous or incomplete, business processes will stagnate and employee and customer satisfaction will diminish.
Together with RWA (Vienna), RI-Solution GmbH, the IT subsidiary of BayWA AG, has successfully implemented a master data optimization project. To make RWA fit for e-commerce and omnichannel processes, the FIS/mpm master data tool was used to standardize millions of master data and merge it in a central system.
INDUSTRY
IT solution provider for retail and wholesale trade
CHALLENGE
Millions of article data in different IT systems
TARGET
Central and uniform corporation master data system
TECHNOLOGY
FIS/mpm
CHALLENGES
- Matching and merging of millions of master data from different IT systems
- Integration of diverse external systems with different data formats
- Conversion of SAP retail data into SAP ERP data and back due to different data formats
- Establishment of a permanent master data management for higher data quality and increased transparency
SOLUTION AND CUSTOMER BENEFITS
- Establishment of a central and uniform corporation master data system
- Merging data from SAP ERP and other non-SAP systems with different formats in a central SAP retail system
- Modular structured application which is fully integrated in and certified by SAP for automated master data matchup and master data maintenance in SAP
- Actual data maintenance is exclusively carried out in a protected area outside the “productive” ERP systems
- With FIS/mpm, data can be easily, quickly and flexibly created, maintained and centrally managed
- Implementation of workflows for releasing changes provides more transparency
RI-Solution GmbH
The IT service enterprise founded on January 01, 2002 provides a service and solution portfolio of more than 50 million €. Its main customers include BayWa AG and RWA AG. The company specializes in the interests of retail and wholesale trade and has extensive knowledge in the trading processes of agricultural, technical, energy and building materials companies as well as of DIY stores and garden centers. RI-Solution has more than 250 employees and bundles its resources in cross-location competence areas in Munich, Vienna and Auerbach/Vogtland. Together with its subsidiary RI-Solution Data GmbH headquartered in Vienna, the enterprise serves customers in Europe and, here as well, covers all individual IT requirements on site.
Uniform corporation master data management WITH SAP OPTIMIZATION FIS/mpm
Multiple data maintenance hitherto carried out by RWA was replaced and millions of pieces of article information were harmonized. With FIS/mpm, all data from SAP ERP and other non-SAP systems is merged in a central SAP retail system. FIS/mpm is a modular structured application which is fully integrated in and certified by SAP for automated master data matchup and master data maintenance in SAP. It enables easy, quick and flexible creation, maintenance and central management of nearly all data. In this way, FIS/mpm contributes to the optimization of processes in purchasing, materials management and sales. Furthermore, the actual data maintenance is now exclusively carried out in a protected area outside the “productive” ERP systems.
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Olaf Bischoff-Straub
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